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Design System for Healthcare at Scale

A convergent design system unifying web, mobile, and embedded medical devices — including AI interaction standards built for clinical trust and safety.

Design Systems AI · UX MedTech Multi-platform Design Tokens Strategy

Case Study Chapters

01 – 11 · Click any row to view full image
02
Strategy

Future Design System Vision Workshop

To establish a shared vision for the next generation of the design system by gathering expectations, requirements, and success criteria directly from the people who use it.

FigJam workshop showing future DLS ideation with needs and expectations sticky notes
03
Strategy

Design System Element Prioritization

To align stakeholders on the most important design system elements and ensure roadmap decisions reflected real user needs rather than assumptions — using a FigJam voting exercise across 30+ elements.

FigJam board showing DS element cards organized by category with stakeholder votes
04
Design System

Responsive Design Framework for Multi-Platform Medical Devices

To create a consistent user experience across medical devices and companion applications while accommodating varying screen sizes, hardware constraints, and interaction methods — XS through XL across touch, point-and-click, and focus-based paradigms.

Breakpoint matrix showing seven device tiers from XS to XL with dark theme screenshots
05
UX · Safety

Context-Aware Information Hierarchy Framework

To ensure the right information is visible at the right distance — near field (<1m), mid field (1–2m), far field (>3m) — supporting both direct interaction and passive monitoring within clinical environments.

Proximity diagram showing near, mid, and far field visibility zones for clinical devices
06
Strategy

Design System Information Architecture

To create a clear navigation model in Zeroheight enabling designers, developers, and product teams to quickly discover, understand, and apply design system guidance across multiple platforms and product ecosystems.

Zeroheight content architecture showing foundational and platform-specific documentation structure
07
Design System

Multi-Theme Design Token Management

To establish a centralized source of truth for color decisions and support theme switching, accessibility requirements, and cross-platform consistency — 331 tokens structured from primitives to semantic decisions with light/dark mappings.

Figma variables panel showing token hierarchy with light and dark mode columns
08
Design System

Global Navigation Framework

To create a unified navigation experience that improves discoverability, reduces cognitive load, and strengthens consistency across the Baxter digital ecosystem — standardizing branding, search, notifications, and user account from desktop to mobile.

Navigation component specifications showing desktop and mobile anatomy with numbered callouts
09
Design System

Convergent Design System in Action

To create a unified experience across the healthcare ecosystem, allowing clinicians to move seamlessly between monitoring platforms, bedside devices, and operational dashboards — IQ StatusVue, Bed StatusBoard — without relearning core interactions.

Convergent Design System showing IQ StatusVue and Bed StatusBoard interfaces
10
AI · UX

Human-AI Interaction Standards — Component Patterns

AI interfaces can leverage existing design system foundations. Six reusable patterns — citation, evidence, confidence, human review, agent status, and approval — each solving a distinct trust and transparency problem without inventing new UI paradigms.

Component library showing AI-specific patterns including confidence meter and human review states
11
AI · UX

Human-AI Interaction Standards — Clinical Agent Interface

The BAXCHAT clinical and pharmaceutical agent in action — medication management, drug safety, and coordinated patient care with 91% decision confidence, FDA citations, and a human review escalation path built on existing design system components.

BAXCHAT clinical pharmaceutical agent showing Vancomycin dosing decision with FDA citation and confidence score